1. Communication with the client – Price inquiry – Price offer – Confirmation of price offer by the client - Order – Confirmation of the order

2. Communication between the dispatcher and driver – Informovation to the driver about loading – Sending of ladong address – The driver moves to the loading place

3. Loading – Arrival on loading place – Loading of goods – Approval of the number of loaded goods with the client – Departure from loading place

4. Transport – checking the driver via GPS during the period of transport

5. Delivery – Arrival on delivery address – Unloading of goods – Information for the client about the delivery of goods